PC Casualty

Reviews

• God bless Pc Casualty. Absolutely Wonderfull.

  I am disabled and could not get my heavy computer fixed for a long time, my only toy to spend time. A friend of mine said Pc Casualty was a very trustworthy shop with very competetive prices and excelent service. I called them and explained the stuation. The technician was very sympathetic adn very patient. He went through a full reinstallation procedure with me which took about 2 hours in total. He even called me back with their expence and fallowed the whole procedure with me includung my drivers whic i did not even know what they where. And it did not cost me a penny! What do you say to that. I did not think shops like this still existed. Did you? Well Thanks Guys. You did not make any money from me me but you have got my blessing and I am mentioning your name to many people. Hope you do well.

  20

  Steve B.
  Review Date: 30/03/2009 Report review
• Very Impressed. Small shop but very professional. Well done.

  Very friendly guys. Prices are great. I bought a refurbished Dell laptop from Pc Casualty. Couple of days later, my dog pulled the power lead and broke the power port. Obviosly not covered under warranty. I took it back to Pc Casualty and explained what is happened. The technician asked me to sit down. They made me a cup of coffee. Stripped the whole laptop into bits. Desolder the power jack. Re-solder a new one while i was having my coffee. Did not charge me a penny. I am so impressed with their service. Where else can you get a service like this these days.

  10

  Samira K.
  Review Date: 29/03/2009 Report review
• Daniel White

  I ve had my toshiba laptop fixed by pc casualty which was overheating.i took it to pc world first and they said it needs a new mainboard and advised me to buy a new laptop then i took it to pc casualty and they checked it ,fully serviced and cleaned the fan for only 50 pounds. i am really happy with their customer service and recommend pc casualty to everyone. thx guys.

  10

  Daniel W.
  Review Date: 25/03/2009 Report review
• steve

  Ver professional service and very compatative rates. I took my broken hp laptop to several shops. Quoted over £300 for a new mainboard. Pc Casualty sorted out in 2 days and charged me less than £100. These guys are proper techs. Thanks Pc Casualty. I keep recomending yous.

  20

  Steve B.
  Review Date: 25/03/2009 Report review
• Cheap, but hidden extras and terrible service

  They always have a "SALE" sign outside in order to make you think you're getting a good deal. Won't have the correct size hard drive in (or so they say) so you can pay more for a bigger one. Took ten tries to install Windows on the machine, each time a different error message appeared. Which never happened to me the countless times I installed Windows on other machines. So I had to take the machine back to pay them £25 to do it. About a week later the computer crashes so I take it to them to fix (I swear they did something to it). Another £25 for them to basically format the HD and reinstall Windows. Eager to get my PC back but they spent days with it, kept saying it would be ready but wasn't. One of the staff was appallingly rude and dismissive when I once popped in to ask when it would be ready. It was a case of "we've taken your money, so we don't care how we treat you now". In conclusion, a bunch of spivs - It's called "PC Casualty" for a reason, anything you buy from them you need to take back to get fixed... PS: the same thing happened to a friend of mine.

  10

  Tom D.
  Review Date: 10/04/2008 Report review