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The Cultureship Practice is a specialist corporate culture research initiative which seeks to implement in organisations of all sectors and sizes corporate culture which better marries the higher achievement of organisational goals with superior personal fulfilment and explicit business ethics. ...
Today was a red letter day in our emergence.We published a single document on our website but to us it was a huge step. We have developed our idea of The Cultureship Contract through work with many organisations so that organisations can take ownership of a living document to guide and protect their corporate culture and business ethics. We have thought long and hard about our own: This Cultureship Contract is the explicit declaration of what is expected of and offered to everyone within the organisation. Integrity “Doing the right thing, well”. It’s a way of living for everyone in the organisation and everyone connected to the organisation. We treat others with integrity and expect to receive it back in return. Offer: We will always respect your dignity and your rights. We will always be frank and honest in preference to short-term commercial gain. Expect: We expect you to behave with integrity in all your dealings with The Cultureship Practice. This means “doing the right thing, well”, each and every time. We can only work with the information we are told or allowed to discover. Hope “Realistic expectation driven by passion”. We are people on a mission: we can’t change the organisational world overnight but with shared hope we can begin to do so step by step. Offer: We will always offer via CCR ambitious but realistic development plans, creating something in which to believe and sometime which everyone can grow towards. Expect: Never to be stymied by carping negativity, yet always to be challenged where necessary on the achievability and the path to our dreams, running on together where the path is clear. Reciprocity “Mutual support and mutual gain.” The common notion of Give and Take is too frequently grounded more in selfishness and squabbling than in true reciprocity selflessness and supporting offer a better way of life. Offer: Offer first. Expect: Expect nothing - but always no more than your offering. Knowledge “Understanding as productive possibilities.” Knowledge is to be sought in shared meanings of how we embrace, enhance and embed Community, Contribution & Recognition. Knowledge is about the search with one’s eyes and mind open for better ways of doing better things. Offer: In generating useful meanings and sharing these amongst as wide an audience as possible, we put others’ self-development ahead of our own short-term commercial gain and personal gratification. Expect: We expect those involved with us to be both courteous to our commitment to research and also actively supportive of our general mission to share knowledge with integrity. Excellence “Never selling anyone or anything short.” It is about rejecting laziness and mediocrity, accepting personal responsibility, being the best that you can be, always seeking to shift those abilities forwards – and being satisfied in the acts of jobs well done. Offer: We will always provide the space, time, patience and intellectual generosity to enable people to excel: the door of community is always open, the call to contribution always loud, the hand of recognition always extended. Expect: Open minds, open hearts and a burning passion to make great things happen, together. “Cultureship Contract” and related concepts are the property of The Cultureship Practice.
There have been a lot of excuses. We've been told "It's only business, nothing personal" for so long that we almost expect business to involve rampant corruption. The most worrying thing about the collapse in economic morale following the collapse of our core financial health was perhaps not that it happened but that no-one was really that surprised that it happened."It's only business, you see"......Now we're going through the same cycle of resignation with the collapse of our political morale. We let go of too much of our expectation over the years, so that now, when we are confronted with hard evidence of disgraceful and endemic behaviour, we largely just shrug. "It's only politics, you see"....... Well, it's high time we brought ethics back into play (sport, incidentally, being another area where we have too easily given up on our hopes - "Winning's everything, you see".) You can't treat corporate culture like this; something that must be good, except when it's x, or y, or it simply suits to cut corners.Corporate culture stands or falls by universals. And putting expectation of decency in the middle is a solid start to reclaiming ethics.
In the old days there were factories and machines, offices and accounting tools, laboratories and instruments.The difference between premises and equipment was clear cut. There was a further gulf again between these resources of businesses and the people who inhabited the buildings and pulled the levers.But now all of this is beginning to collapse back into one and the question is, with all the possible benefits, are we bearing in mind as well the possible pitfalls. It all came home to me the other day when I was reading a new article about Web 2.0 and social networking possibilities for businesses and it contained some broad statements about the potential effect on corporate culture, which were assumed to be broadly good.Initially it seemed like one of those sweeping claims that bloggers sometimes like to work in just for the sake of making their specific area of interest seemingly more important, something that should connect with all readers. Then it occurred to me that maybe I was being the Luddite, the one rejecting new technology, if not for its utility, at least perhaps in its implications and possibilities. We need to tease all of this through - corporate culture does no longer solely exist, perhaps, in relationships and word. The web has evolved at lightening speed, from an academic communicatoin tool, to a fresh avenue for information media, through a new gold rush to stake out alternative retail territory, to an IT hosting platform and now onwards into.........into what?Social networking as a whole, across all its various incarnations, is messy in the extreme. But that does not vitiate either its importance nor its potential.Are the new web ways of talking and, possibly, doing business, bringing people closer together, or further apart? Or are they bringing them closer together in geography but further apart in moral essence? What are the core changes already here, in the pipeline, or yet to come, which might fundamentally change business practices?Is the landslide of new communications channels increasing the volume of noise but without bringing fresh light to focus? Is the inherent moral potential of belly-to-belly encounters being excavated from our business landscape?Yes, Web 2.0 does indeed carry major implicatoins for corporate culture. We need more thoroughly in our corporate culture research to move away from a sole focus on traditionally considered dimensions such as habit, motivation and power, and also take into account the pace of technology change, the shape of organizations, the implications of communication channels and the presence of ethics or otherwise in these new configurations.
Unique corporate culture research and development methodology of Cultureship, avoiding the excessive individualism of psychological Organisational Development approaches and the structuralist process focus of approaches typically offered by consultancies developed from core accountancy practices.
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