Myparceldelivery.Com

Couriers in Manchester

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South Central
211 Deansgate
Manchester
Lancashire
M3 3NW

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I like Busy bee parcel better

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Quality

Value

I used www.busybeeparcel.co.uk and they are second to none for sending a parcel, the cheapest parcel delivery and courier company and excellent services.

daniel mozzie - 05/03/2016 | report this review

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Abysmal

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Quality

Value

This is the second time I have used this company. The first time last year my parcel was not collected by City-Link then re-booked and not collected again and when I canceled the delivery I had to resort to making a Pay Pal claim before I eventually got my refund from them before the claim was processed. I might add on that occasion I have a very annoyed City-link driver eventually turn up 2 days later to collect my parcel because MPD had not canceled the order with City-Link. I wrote a negative review that time and 10 months later I was contacted by the review company because this company had complained about my review. At that time I vowed never to use this company again, however as they have a name very similar to another on line parcel delivery company I used them by mistake again. Guess what, yet again my parcel was not collected on the arranged date, this time by Hermes. As the parcel was time sensitive and due to the fiasco I had with this company last time, I canceled the order (and still have the confirmation E Mail from the customer services apologising and blaming it all on Hermes) and re-booked it directly through the Hermes . Not only was my parcel collected when MyHermes said it would be it was also cheaper and without any Pay Pal surcharge added on top as MPD includes. On this point don't think that by using Pay Pal you'll be protected because you won't. I have tried this last few weeks to get a refund from MPD for the failed collection and cancelled order, but of course yet again you just get fobbed off. Thus I resorted again to making a Pay Pal claim. This time the claim was allowed by MPD to be processed by Pay Pal, only for Pay Pal to refuse to protect me because they do not cover virtual services, quote “We've denied your claim because you purchased a virtual, digital or intangible item, which isn't covered by our Buyer Protection.” (Something I now suspect MPD are fully aware of) SO PAY PAL WILL NOT PROTECT YOU WHEN USING THIS COMPANY'S SERVICES. To add to my misery because MPD yet again failed to cancel my order with Hermes, they did eventually turn up and take yet another parcel of mine this time one I had left out for another courier, in error and deliver it to the wrong address, thus causing me even greater inconvenience and expense recovering that item. So in summary I have used this company twice now using two different couriers. On two differing occasions. Both times they failed to collect. Both times after acknowledging the cancellation, that have in fact failed to cancel the courier Both times I had to fight to get a refund, the second time failing. Both times as no doubt you'll read in a reply from them they will deny it's any fault of theirs. You work it out. I expect MPD will blame the couriers. MY ADVICE FORGET THESE "MIDDLE MEN" AND BOOK DIRECTLY WITH THE COURIER, MOST HAVE VERY USABLE WEBSITES NOW WHICH PROVIDE THE SAME SERVICE AND OFTEN CHEAPER AND IF THINGS GO WRONG THERE IS NOT ANOTHER COMPANY TO "CONVIENENTLY BLAME" I also note suspiciously that MPD appears to be another company on Trust Pilot who either has reviews by customers of 1 star or reviews by “customers” ;) of 5 stars. I leave it up to your imagination as to why...

Sam Sam - 12/10/2013 | report this review

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