Brighthr
Computer Software Sales in Manchester
The Peninsula
Victoria Place
Manchester
M4 4FB
Contact Numbers
Landline: 0844 89... 0844 8923928
Landline: 0161 83... 0161 836 9573
Opening hours
Monday to Saturday: 9am - 6:30pm
Sunday: Closed
Key Services
About
BrightHR
We are the first and last word in workplace culture and communication, we are having a great time, and we would love you to join us. Update absence, holidays and personal time at the click of a button. Our fully customisable website and app will talk to the boss, deliver instant feedback, and even do all of the auditable paperwork so that no one else has to. With all of this free time, you can all just get right back to being Brilliant! To enjoy a free trial visit our website brighthr.com
Trading Since
2015
Reviews
Bright HR Demo with Kai
I had an excellent overview of the Bright HR Software from Kai Samuel this afternoon. I was very impressed with the delivery and clarity of the presentation from Kai, her knowledge of the product was exceptional. She answered all my questions and queries to my satisfaction and beyond.
Declan Milne - 18/08/2022 | report this review
Thank you Ellie Metcalf
I have been liaising with Ellie in the lead up to our data migration. Ellie has responded to my emails promptly, has been very helpful (and patient!) with re arranging dates for the migration to take place. All very much appreciated.
christine Brooker - 16/08/2022 | report this review
Data Migration
Peter Rosser has been very helpful with any queries that we have had with our recent data migration to the Bright HR system. His emails have been clear and informative, thank you for your help Peter.
Tina Corlett - 16/08/2022 | report this review
Fantastic Customer Support
I spoke with Atiq today. His support was absolutely 100 professional, knowledeable and supportive. Time was not an issue, he wanted to ensure I was fully up to date and understood everything he had discussed. Very reassuring knowing this type of support is available. Thank you very much Atiq.
caroline sweeney - 15/08/2022 | report this review
Excellent customer service from Atiq
I have encountered a few problems with BrightHR and made a suggestion on how they could be resolved. Atiq went above and beyond and the issues were resolved very quickly.
Anne S - 12/08/2022 | report this review
Support
Kai was extremely helpful and presented the Teams meeting very well.
Neil Fagleman - 12/08/2022 | report this review
finance Matter
many thanks for your support today . My concerns were handled with a lot of professionalism and understanding .
Consolata Muasya - 12/08/2022 | report this review
BrightHR Online Training with Kai
Kai was very professional and helpful throughout the software introduction training, she made sure we all understood the process. I had a few follow up questions that I've emailed to Kai and the response was quick and spot on.
K A - 12/08/2022 | report this review
BrightHR
Thanks to Leigh for the help & support! Very good service.
Laura Perkins - 12/08/2022 | report this review
Initial Training with Nathan Evans
Nathan was very professional, thorough and answered any questions we asked. He gave a very in depth session and the way he navigated was very easy to understand. Looking forward to using BrightHR. Thank you Nathan
Jemma Barber - 11/08/2022 | report this review
BrightHR Training with Kai
Received training from Kai on the BrightHR package. Kai was very knowledgeable and delivered the training very well, pausing regularly to ensure that the topics covered were fully understood before moving on. Links to support videos were emailed immediately after the session along with additional support, if required
Mark Stevens - 11/08/2022 | report this review
Kai Samuel training session 10.10.22
Kai has been really helpful in explaining the Bright HR systems. She has helped me on 2 occasions now and is very responsive to any extra queries by email, and is very clear and patient with her guidance. I am very happy with her help.
Jane Martin - 10/08/2022 | report this review
Thank You Darren Greenwood
Darren has been brilliant in helping me deal with any queries that I have had with BrightHR! He is very prompt with his responses and really simplifies the information I ask for, ensuring that everything is completely understood. I've been very grateful to have him as a contact at BrightHR! Also, the blip and pop app are very easy to use and it serves its purpose very well, He was willing to help and go over anything as he has helped 3 of my managers with how to support their teams when needed. Highly recommend BrightHR, though I highly recommend having Darren as a contact at BrightHR as well!
M T - 09/08/2022 | report this review
Delivered on promises for a great HR system
Simon Shearer and the BrightHR team have been helpful at all stages. The system is easy to use, have saved managers/payroll/HR team time and is liked by staff. Tech helpdesk are superb and always focused on resolution (not just passing it on).
Helen Elmore - 05/08/2022 | report this review
Excellent Customer Care
The customer care that I received from Laura Clowes has been exceptional. Laura was calm, reassuring and very helpful. Thank-you Laura for the time you spent sorting out my situation. I am sorry that Bright HR was not right for our little charity pre-school. I wish the company well.
Anne Spencer - 04/08/2022 | report this review
On the System Training
I had an online Training session with Kai today, who was fantastic gave clear and easy instructions guiding me through the portal. Answered any questions I had with ease. Looking forward to working with Kai and using the Bright HR system.
Angela Samara - 04/08/2022 | report this review
Successful data transfer
Many thanks to Kirsty and Darcy for professionally handling our data migration.
Jan Papworth - 03/08/2022 | report this review
Problem with Bright HR
I am grateful to Laura Clowes for helping me to resolve a problem with BrightHR. She understood my concerns and put time and effort into resolving the issue.
Marjatta van Boeschoten - 29/07/2022 | report this review
Thank you Kai Samiel
Many thanks for your kind and informative training with us, we are very excited about the programme!
Nathan Moyler - 28/07/2022 | report this review
Many thanks Kai
Really clean, precise and friendly info, thank you!
Toby Rumble - 28/07/2022 | report this review
Great training!
It was a very clear and concise explanation, many thanks!!
Lourdes A - 28/07/2022 | report this review
Customer Service Great
I am very impressed with the level of customer service you showed me when I had a few problems with the initial set up of the system. I am looking forward to getting the system up and running now.
Claire Gray - 28/07/2022 | report this review
Bright HR Training
Kai was great. She was efficient and at the end of each stage checked that I understood and asked if I had any questions. Very friendly and helpful
Paula Beck - 28/07/2022 | report this review
Bright HR
Kai Samuel delivered a splendid training session to our managers on how to use Bright HR. Her presentation was concise and clear. I felt confident in her knowledge and expertise. Thank you Kai.
Alia Taub - 28/07/2022 | report this review
BrightSafe & BrightHR Training with Kai
Kai was extremely helpful, friendly and knowledgeable. She ran through the training efficiently but checked at each stage that I had understood and asked if I had any questions. I now feel pretty confident in getting started using the software and Kai has reminded me to get in touch if I do need any help or support.
Catherine Bowley - 25/07/2022 | report this review
Training with Kai
I received training from Kai on the Bright Health and Safety package and it was excellent. Kai was very friendly and informative and was able to answer any questions I had. At the end of the session she told me to call if I had any problems which I did, the same day actually and she was able to sort me out.
Steve Smith - 25/07/2022 | report this review
Very helpful
The team at BrightHR is always very helpful - Laura, Nathan and William really do go out their way to help.
kate Ruberry-Shoemack - 20/07/2022 | report this review
Very happy
Thank you to Bright HR and Nathan Evans. Very impressed with the service and the product.
Amanda Carr - 20/07/2022 | report this review
Bright HR Support
Amazing service, very useful, I personally spoke with Laura Clowes who resolved my issues within 24 hours - keeping me updated every step of the way to make it a smooth and simple process.
Shaurya Maheshwari - 19/07/2022 | report this review
Mark Howe
Mark Howe has provided excellent customer service! He is very responsive, all interactions with him timely and he resolves everything requested. Exactly the type of customer service representative all businesses should have! Thank you
A H - 14/07/2022 | report this review
Thank you Kai!
First time using BrightHR and Kai made it very simple and easy to use. Managed to fly through everything and I have left our training session confident that I can do IT. Kai made me feel very welcome and was very friendly, polite and knowledgeable. I know I can always get in contact with Kai if I need any help in the future!
Dean Robson - 14/07/2022 | report this review
I had started to use the BrightHR
I had an online training session with Darren Greenwood today which was really useful. I had started to use the BrightHR with some success already but Darren's insight really filled in any gaps and he was very clear about what other useful sections I can use like, reports, documents, rotas etc. These are on there for Admins and Managers to use. he was very clear in his explanations, friendly and welcoming, also very funny. Not laughed like that in a while. I found Darren's training amazing and clear and would have no hesitation in recommending Darren and Bright HR to anyone, especially if this is the kind of people they have at BrightHR.
Nicola Lawson - 12/07/2022 | report this review
Kirsty Ambrose
Kirsty has been very helpful along side the data support team in any issues/ queries I have had and couldn't have asked for a kinder bunch of people to work along side to ensure the system is working in the manner we need it to for our business.
Pearl McVeigh - 08/07/2022 | report this review
Great support
Thanks so much to our account manager Kai, for all your help!!
Beth Culver - 07/07/2022 | report this review
Migration support
Charlene was particularly helpful in migrating our data from the legacy system to Bright HR
Michele Andrews - 07/07/2022 | report this review
Migration
The initial migration was delayed by two weeks from the date I was originally told, holding up other processes. There was a minor error with the migrating of the data but one that the online software seemed unable to resolve (had to contact Bright to change an email address). Otherwise everything else has gone ok for now.
David Constantine - 06/07/2022 | report this review
Training with Kai
Training went great after initial problems from my end. Kai was very patient, helpful & knowledgable & we didn’t feel at all rushed. I look forward to calling on her for support in the future.
Beth Rashid - 05/07/2022 | report this review
Support from Nathan Evans
After launching fully this week and in the lead up to this, Nathan has been such a massive help! Fast to respond, always searching for answers and always super positive! Thank you Nathan! We are loving our new shiny new system!
Shelley Ward - 05/07/2022 | report this review
Training with Nathan
Thank you for getting me up to speed with BrightHR at such short notice and answering my questions even the follow up ones via email. This will benefit our team massively!
Prav Gill - 05/07/2022 | report this review
Thank you Nathan Evans
Thank you Nathan for showing us BrightHR, and for answering our questions. We are looking forward to getting set up. I recommend BrightHR from what I can see so far!
L Cooper - 04/07/2022 | report this review
Thank you very much Kai Samuel
Kai Samuel was great, not only did Kai trained the admin team, but she also trained all managers extremely well. She was very helpful and answered all our questions. We are extremely happy with this service and looking forward to working with Kai and Bright-HR.
Winnie Okitundu - 01/07/2022 | report this review
Great support for our charity
thank you very much to Simon Shearer for his ongoing support as our account manager, and getting us set up with all functions of this great online tool. it is so important that we have a go to person who knows our business and can assist us to with navigate our way through the functions. The continuous training for our staff and ad hoc teams meetings are vital to ensure we get this right. We still have some questions to be answered re pop and Simon is following these up for us. Thank you Simon.
Joanne Westlake - 01/07/2022 | report this review
Great support from Peter Rosser
Peter was very helpful with a complicated problem we had during data migration.
Liz Hill - 01/07/2022 | report this review
I really appreciate the supportive attitude of Darren
My training session with Darren Greenwood lasted around 35 minutes a few weeks ago. It was very insightful and fun, the HR software is very intuitive. Darren was able to show me all the important steps required for setting up, has sent me webinars for Blip, but also went through it with me in a separate training as the webinar wasnt that clear if I am honest. As my account manager he has been extremely helpful, if I have questions he answers them. Most people say they will be helpful and you can contact them, yet they aren't. But Darren always replies to my emails or calls me if I request to go in depth over anything I require. It really is nice to know there's someone I can speak to directly. I feel very positive about using this new software and the future updates that will be rolled out. I really appreciate the supportive attitude of Darren at BrightHR.
Elise Smithson - 30/06/2022 | report this review
Thanks so much Peter Rosser
Peter has been fab through our onboarding, and has helped with any questions I've had throughout the process.
Leanne Gage - 30/06/2022 | report this review
Kai Samuel - Onboarding Training
I had a great Onboarding Training delivered by Kai Samuel today. She's been very patient and showed me all the benefits of BrightHR in a very clear way. She's very knowledgeable about the product.
Shari Balker - 30/06/2022 | report this review
A great help
Thank you Laura Clowes for your speedy reply and solution to our problem
Wendy Watson - 29/06/2022 | report this review
I had a lovely teams meeting
Darren is so lovely, I had a lovely teams meeting with Darren Greenwood last week. he was fantastic, very helpful we even had a right good laugh, Darren always put my mind at ease, answered all my question clearly and helped me understand the benefits of being with Bright HR. Also replys to all my emails, even if it a simple question. Thanks Darren.
Madeleine Clark - 19/05/2022 | report this review
Excellent at explaining everything to me.
Darren Greenwood was excellent at explaining everything to me. Not having much knowledge with technology myself, he made all explanations clear and simple without making me feel stupid,a also very patient. Great service. Thank you.
Shone Shone - 10/05/2022 | report this review
Great Course
Great Course. I love the way Darren, delivered the training. I learned a lot. The most imporatnt part is that I enjoy every bit of the session :)
Jilly Melrose Jilly M - 05/05/2022 | report this review
Nick Mckerrell thank you so much
had a lovely teams meeting with Nick Mckerrel this morning. he was fantastic, very helpful we even had a right good giggle, always put my mind at ease, answered all my question clearly and helped me understand the benefits of Bright Hr. Thanks Nick !! you legend
Olivia keld - 04/05/2022 | report this review
Bright HR onboarding
It was really useful and fun speaking to Nick about using Bright HR and great to know that further support will be available if needed. Thanks Nick!
Hatty Hanmer - 29/04/2022 | report this review
Easy onboarding
John was brilliant at onboarding us, only getting started but looks promising so far.
Simon Ekelund - 27/04/2022 | report this review
Bright HR
Hey Nick, An absolutely nice and pleasant experience with you today. Very well explained. You made it very easy for me to understand and handle the system.
Muhammad usman - 27/04/2022 | report this review
Training with Nick McKerrell
Hey Nick, thank you so much for taking me through Bright HR. You explained everything perfectly, making it simple and fun to follow.
Fi Griffiths - 27/04/2022 | report this review
Training with Darren greenwood
Training with Darren greenwood was highly helpful to me as a Director who deals with managers and receives feedback on a daily basis. I was taught how to handle any HR queries as well as, logging holidays, lateness and sickness. Awesome training, very helpful. Paul
Suka SukhP - 26/04/2022 | report this review
Very helpful and patient... 5*
The course was very informative and very helpful, Darren took his time to help show me around the BrightHR software. It also helped me understand how to view or understand my employee's and manager's needs with Brighthr Lighting. Darren also made sure; I knew BrightHR was there to help me at any point. I highly recommend it!
Scott MP - 25/04/2022 | report this review
Onboard Training - no snooze fest
I had my onboard training with Nick McKerrell today and what could have been a snoozer of information overload on an online call, turned out to be very informative, insightful and helpful, showing me all functions of BrightHR and BrightSafe. All I needed to know was delivered in an easy to digest, light-hearted and professional manner! Would onboard again.
Meike Krolewczyk - 21/04/2022 | report this review
Thank you Hanaan !
Just received my first training session with Hanaan....absolutely fantastic tutorial, very clear and patient. Very helpful, now ready to make our HR process a lot easier!
Sam Davis - 21/04/2022 | report this review
Excellent service
I had a call for over 1hour today with Elisha and she was so insightful and knowledgeable. Everything was really clear and i am really excited to get started using this platform. The software is exceptional and She was also very patient answering all of my questions.
Mireia Lopez - 13/04/2022 | report this review
Intro session - John Alfwynn
A good & informative introduction session on what Bright HR can do with John Alfwynn. Looking forward to working with you. Thanks John for your help & patience answering our questions.
Alan Heywood - 13/04/2022 | report this review
Many thanks Darren Greenwood
thank you Darren for answering all my weird and wonderful questions and sharing your expert knowledge and advice Thanks
Mandy Roche - 12/04/2022 | report this review
ONLINE TRAINING
HAD ONLINE TRAINING WITH Hanaan Parkinson Ramsbottom. SHE WAS VERY HELPFUL, CLEAR AND PRECISE. THANK YOU AND WOULD RECOMMEND TO ANYONE
Sara O'Brien - 12/04/2022 | report this review
Bright HR Training
We had an excellent online training session for Bright HR by Nick McKerrell last week. He was very knowledgeable, informative and helpful. Thank you.
Beki Egerton - 08/04/2022 | report this review
On-line Bright HR training session
Nick McKerrell did the on-boarding with me for BrightHR. He demonstrated the system very well and showed me some of the functionality I was unaware of, we will definitely be using this system for more than we originally expected. Thanks Nick.
Ronan Traynor - 07/04/2022 | report this review
New Customer - Well Done
We have recently joined Bright HR and so far I'm very impressed with what is available to us. I had online training with Mohammed Rahman, training was simple to follow and structured well and all questions answered. I have been sent useful links to webinars and self help pages to get us started but the platform itself seems very user friendly to follow.
Marie Wright - 07/04/2022 | report this review
Very Informative
My training session with Mohammed Rahman lasted around 45 minutes. It was very helpful and the HR software seems intuitive and helpful. Mohammed was able to help me make a correction, show all the important steps required for setting up, has sent me webinars for further training and he will be the account manager which means if I have questions, there's someone I can speak to directly. I feel very positive about using this new software and appreciate the supportive attitude of BrightHR and Mohammed
Esther Coles - 06/04/2022 | report this review
Bright HR training
Hanaan Parkinson Ramsbottom was brilliant at guiding me through the Bright HR and Safe portals. She made it easy to understand and answered all my queries.
Melanie Tobin - 06/04/2022 | report this review
Great onboard training
Mohammed Rahman has just completed my onboard training, very clear and concise and straight to the point. Excellent.
Danielle Bromley - 06/04/2022 | report this review
Bright HR Training
From what I have seen so far Bright HR looks fantastic. ​Hanaan Parkinson Ramsbottom was absolutely brilliant at guiding me through the training, answering any questions I had. Can't wait to get up and running, it's going to be a wonderful update to our family run business.
Nikki Pugh - 05/04/2022 | report this review
Bright HR
Bright HR is a straightforward system to use. It allows you upload documents, it is easy to run repots. I am able to log on expenses, annual leave, overtime, print documents and many other features. You get HR advice with the Package and can access many documents and Templates. I had a very good training session with Darren buck and I am ready to crack on using the Database.
Ademi Ogbomo - 31/03/2022 | report this review
HR Onboarding
Hanaan took me through our onboarding process which was quick and painless, as the platform very easy to use. Hanaan also knew all of the answers to my questions and was able to quickly show me how to add staff members, set up rotas etc.
Jack Page - 30/03/2022 | report this review
Great Callum Woodrow
I had an online session with Callum, which was great. I've been learning many systems lately with many companies and you have been by far the best customer advisor/support. We didn't need to ask many question as everything was explained in great detail and simple to understand. He was willing to help and go over anything again when needed. Thank you again Callum.
Katie Holland - 30/03/2022 | report this review
Awesome help
Abigail Garratty is very strong in helping to deal with any queries. She is very prompt with her responses and always effectively helps to resolve any issues. Great support!
Magda Nowo - 29/03/2022 | report this review
Intro session
Had a good first session on what Bright HR can do with John Alfwynn. Thanks John
sam bowden - 29/03/2022 | report this review
John Alfwynn
I had a meeting with John today. John was very helpful, patient and informative. I look forward to working with him in the future
Megan Lambert - 29/03/2022 | report this review
Hanaan Parkinson Ramsbottom
Brilliant induction on the software for Bright HR made to feel comfortable and had a good working knowledge of the system
Gemma Fisher - 25/03/2022 | report this review
Bright HR
Excellent service and very good agent that was extremely helpful
John Cowell - 23/03/2022 | report this review
Training with Mohammed Rahman
Mohammed was really helpful in explaining how BrightHR and BrightSafe works. He helped to update my knowledge of Brighthr and explained how BrightSafe works. Thanks Mohammed
Lorna Finucane - 23/03/2022 | report this review
Excellent Training Delivered
I had a training session with Mohammed Rahman. He was patient with me, listened to my queries and helped me effectively. I now feel much more confident in using Bright HR as I am new into my role.
Nadia Parveen - 23/03/2022 | report this review
a great help
Thank you Mohammed Rahman for you great assistance setting up our system.
David Lindsey - 22/03/2022 | report this review
Bright HR/Safe On boarding
Thank you so much to Elisha Sharpe for taking the time to show me around the Bright HR & Safe portals, she was excellent from start to finish, made the whole experience easy to understand which will help save time in the future, thank you Elisha.
Matt Neville - 21/03/2022 | report this review
Samra Is A Star!
Samra has been absolutely brilliant in helping me deal with any queries that I have had! She is very prompt with her responses and really simplifies the information, ensuring that everything is completely understood. I've been very grateful to have her as a contact at Bright! Also the app is very easy to use and it serves its purpose very well. Highly recommend!
Francisca Akinsulie - 18/03/2022 | report this review
Great Concept
Great concept and it will make managing my employees much easier. They now have somewhere they can go to request leave at any time and find all of the information and documents they need in one place
Lucy K - 18/03/2022 | report this review
Tutorial
Had the best tutorial with Gareth! Made it fun with great communication and help. We had a laugh!
Christine Voskou - 17/03/2022 | report this review
Excellent Support
Thank you to employment law consultant Samra who always provides excellent support for all of our HR queries. No question is ever too big or too small and we feel confident that with Samra and the rest of the bright HR team we are looking after our team the right way.
Sheri Gordon - 17/03/2022 | report this review
Excellent Support
I have been speaking to John Alfwyn on Support Desk on many occasions over last few months. He's a star!, so helpful, knowledgeable and patient. Thank you John!
Elaine Flynn - 16/03/2022 | report this review
Well Done Mathew
Thank you to Mathew on the Bright HR Service Desk. Following our phone conversation today, he talked me through a couple of issues I had been having and could not make sense of, he has now made it easy to understand. My company and team will benefit greatly.
Bernadette Gould - 16/03/2022 | report this review
Online Training
I had an online training session with Hanaan Parkinson Ramsbottom today which was really useful. I had started to use the BrightHR app etc with some success already but Hanaan's training session really filled in any gaps and she was very clear about what other useful sections are on there for Admins to use. She was very clear in her explanations, friendly and welcoming - I found the training very good and clear and would have no hesitation in recommending Hanaan and Bright HR to anyone.
Jo Bosomworth - 16/03/2022 | report this review
Many Thanks Shane Prime!
Thank you so much for taking the time show me the benefits of BrightHR and for your patience with all my questions. It certainly looks like it is going to save me time and look after our team.
Cheryl Bissaker - 15/03/2022 | report this review
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