Didsbury Printing.com
Printers General in Manchester
792 Wilmslow Road
Didsbury
MANCHESTER
Lancashire
M20 6UG
Contact Numbers
Reviews
very unprofessional and do not care about client deadlines.
Didsbury Branch very unprofessional and do not care about client deadlines. As a designer looking for a local printers I decided to choose your DIdsbury Branch. On this occasion I needed a poster printing and laminating. When I walked in your store one of the members of staff was sat on his desk eating his dinner, giving me the impression that he did not want to serve me. So I suggested should I come back when he had finished, which he replied yes. So I returned in half an hour with my artwork, stressing that it needed to be done for Friday (4 days time). He couldn't give me a price but insured me that it would be ready the next day, and he would give me a call when ready. 2 days passed and no call so I called the branch, asking for an update, he didn't have a clue what job it was, and when he did finally find the job, he admitted that nothing had been done but insured me it would be ready for Friday. Again I stress the importance of the poster been printed for Friday. Friday came and I went in to the store first thing, where the same member of staff said to me point blank there's no ink in the printer so we cannot print your poster. I started to explain that this was not acceptable as he had 4 days to tell me this and he didn't have the decency to phone me. He just looked at me and shrugged his shoulders. He could not care less. This caused a great deal of inconvenience and stress as I spent the whole day running round printers and laminating shops trying finding someone who could do it the same day, costing me over £400 worth of time as I could not complete other projects and attend client meetings. Before using this store I spoke to another customer who had used there services, where her exact words were "the quality of printing is good but you have to hold their hand every step of the way" I now no what she meant... I would never use this branch again and they have lost a good customer as I would have been bringing them regular work.
Peter Caines - 22/10/2013 | report this review
Didsbury Branch very unprofessional and do not care about client deadlines.
As a designer looking for a local printers I decided to choose your DIdsbury Branch. On this occasion I needed a poster printing and laminating. When I walked in your store one of the members of staff was sat on his desk eating his dinner, giving me the impression that he did not want to serve me. So I suggested should I come back when he had finished, which he replied yes. So I returned in half an hour with my artwork, stressing that it needed to be done for Friday (4 days time). He couldn't give me a price but insured me that it would be ready the next day, and he would give me a call when ready. 2 days passed and no call so I called the branch, asking for an update, he didn't have a clue what job it was, and when he did finally find the job, he admitted that nothing had been done but insured me it would be ready for Friday. Again I stress the importance of the posted been printed for Friday. Friday came and I went in to the store first thing, where the same member of staff said to me point blank there's no ink in the printer so we cannot print your poster. I started to explain that this was not acceptable as he had 4 days to tell me this and he didn't have the decency to phone me. He just looked at me and shrugged his shoulders. He could not care less. This caused a great deal of inconvenience and stress as I spent the whole day running round printers and laminating shops trying finding someone who could do it the same day, costing me over £400 worth of time as I could not complete other projects and attend client meetings. Before using this store I spoke to another customer who had used there services, where her exact words were "the quality of printing is good but you have to hold their hand every step of the way" I now no what she meant... I would never use this branch again and they have lost a good customer as I would have been bringing them regular work.
Peter Caines - 29/09/2013 | report this review
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