Optimality Training

Training Providers in Manchester

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Key Services

customer service training, leadership training, management training


The key to your business profitability is its sales. Optimalitys sales training solutions are designed and aligned with your specific business demands. Committed to creating training that achieves significant and lasting performance improvement, we tailor every programme to tackle the real issues facing your sales team, whilst ensuring faster results and that positively impact your bottom line. Recognising that in these turbulent times, organisations are increasingly looking to employees to be more effective and make a greater impact in the way they work, our highly acclaimed training programmes are right-sized to achieve outstanding commercial results through the development of your people. Learn how to help your customers make an informed decision that not only solves problems but also adds value, whilst understanding how they make their buying decision and more pertinently, why they should buy from you! Unlock your teams full potential to: Cold call more efficiently Engage customers more professionally Present your value proposition more powerfully Overcome objections more credibly Negotiate terms more profitably Work with clients more collaboratively Close business more swiftly Develop sustainable, long-term relationships more consultatively. To learn how our highly cost effective training can deliver your business a return on investment within weeks, call Optimality on 0800 781 0312 or visit www.optimality.co.uk

Trade Bodies / Associations

Chartered Institute of Personnel & Development (CIPD) Institute of Sales & Marketing Management (ISMM) Institute of Leadership & Development (ILM) Association of Neuro-Linguistic Programming (ANLP)

Specialist Services

Consultative/Solution Selling, Inbound & Outbound Telesales Training, New Business Generation, Win-Win Negotiation Skills, Account Management/Client Retention Skills Training, Sales Management, High Performance Leadership, NLP for Business Training, Presentation Skills, Customer Service Training, Contact Centre Training, Competency/Capability Assessment, Talent Management

Trading Since




Excellent Training Course




Exceeded expectations – was quite sceptical prior to course – oh, it's another sales training course!, but was pleasantly surprised with content and now feel more confident about tackling my list of prospects and getting more sales!

David Stanley - 19/01/2012 | report this review

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Fantastic Course




A fantastic course, very clear, concise and informative. I have developed as a salesperson. The course has served as a huge steppingstone to success!

Matt Oxley - 19/01/2012 | report this review

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Very good course




Recently attended an Optimality Presentations Skills course in Manchester recently and it was fantastic! Arrived cynical, left inspired with plenty of new ideas and have subsequently booked myself onto a sales training course too!

Alan Turner - 20/05/2011 | report this review

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